Refund Policy

Last updated: July 2025

Digital Products

For downloadable digital products and online courses:

14-day money-back guarantee from date of purchase
Refund available if you haven’t accessed more than 25% of the content
Refunds processed to original payment method within 5-10 business days

Services

For consulting, implementation, and custom services:

No refunds once work has commenced
60-day correction period for technical setup errors
Satisfaction guarantee with reasonable modification attempts

Subscriptions

For recurring subscriptions:

Cancel anytime before next billing cycle
No refunds for partial months
Access continues until end of current billing period

How to Request a Refund

Contact us at contact@tobiasschnellbaecher.com with:

Order number or transaction ID
Reason for refund request
Details about any issues experienced

Processing Time

Approved refunds are processed within 5-10 business days to your original payment method.

Contact Us

Questions about refunds? Email us at contact@tobiasschnellbaecher.com.